Access Statement 

and

Facilities for the disabled holidaymaker

On this page I have attempted to give the disabled holiday maker and their families a clearer idea of the facilities we have on offer at Primrose Hill. 

Primrose Hill has been accessed under the National Accessible Scheme.  Oak and Beech bungalow has mobility level M3 and Ash bungalow mobility level M1. 

Whilst realising that all individual needs are so different we have listened to guests comments and implemented suggestions wherever possible.

I hope the following information and photos may be of help to you.

On arrival

The approach to Primrose Hill is now marked with a brown tourist sign. Once you have come up the drive all the accommodation and facilities are on a level and car parking is a few yards from your front door.

When a holiday is booked at Primrose Hill I have usually spoken to guests on the phone so have a good idea of specific requirements. I personally greet all my guests whenever possible.  If equipment is requested then this is all ready in your bungalow.

All our bungalows have level access, wide doors and Rick and I will happily move furniture around to make life easier. We do prefer to do this ourselves so please do not struggle yourselves but just ask!

What a view!!! 

The view is always a surprise to guests new to Primrose Hill....A picture does not do it justice. The ramped access to the gardens from the lounge means you can enjoy this wonderful view over Blue Anchor Bay and the shared front gardens also have a ramp so you can sit and enjoy the evening sun with a glass of wine in hand...perfect!!!

Lounge

All the bungalows have good-sized lounges suitable for wheelchair users. An upright chair, foot stool and side tables are available on request.

Bedrooms

Oak, Beech and Ash bungalow have bedrooms suitable for those guests who need to transfer into bed from their wheelchair. Ash also has an electric bed.  Commodes are available on request.

If a hoist is required this can be hired from PLUSS  on 01278 445446. This is at an additional charge but will be delivered to Primrose Hill ready for your arrival.

Kitchen

Our kitchens are fully equipped. Beech has low level units and Oak an adjustable sink. A perching stool is available and there is a lower pull out shelf suitable for preparing food from a wheelchair

Shower room facilities

The wheel in shower rooms in Ash, Oak and Beech are equipped with devon rails around the loo and grab rails by the basin and shower.

Elm has grab rails and can accommodate a toilet frame with a raised loo seat

On request shower chairs and a perching stool are available to make life easier in the shower room along with raised loo seats.

But will I be able to get my wheelchair in??

So far we have had no failures but to assist you further the following measurements may be useful.

Door widths

ASH

Front  71cms

Back 74 cms

Bathroom  81 cms

Lounge  81 cms

Assessable Twin room 79cms

Double 79 cms

Bunk room 80 cms

OAK

Front  79cms

Back 74 cms

Bathroom  79 cms

Lounge  79 cms

Assessable double bedroom 79cms

Bunk room 79 cms

BEECH

Front  79 cms

Back 74 cms

Bathroom  79 cms

Lounge  81 cms

Assessable twin bedroom 81 cms

Assessable single  bedroom 81 cms

ELM  ( this bungalow is not suitable for those who use a wheelchair indoors)

Front  78cms

Back 73 cms

Bathroom  79 cms

Lounge  80 cms

Twin room 81cms

Double 81 cms

Bunk room 8i cms

Can I use a hoist and what height are the beds?

ASH

Single beds 54  cms high and 19 cms  gap under the bed.

OAK

Double  bed 55  cms high and 19.5 cms  gap under the bed

BEECH

Single bed 61 cms high and 36 cms  gap under the bed

Twin Beds 57 cms high

Games Room

The games room is very popular with both adults and children, disabled and able bodied alike

Equipment hire

Hoists can be hired from PLUSS, Bridgewater tel. 01278 445446 o

Wheel chairs can be hired for a small sum from the Red Cross (along with most other equipment). I am happy to collect items so they are ready in your bungalow before you arrive.

Dogs are welcome at Primrose Hill at an additional charge, however Assistance Dogs get a free holiday!

Picture courtesy of Salisbury Newspapers

I hope this information has been helpful. If you require more details of the facilities available at Primrose Hill, please do not hesitate to contact Jo at any time.